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The Gift of Struggle: Empathy / The Gift of Empathy: Connection

The RSA (Royal Society for the encouragement of Arts, Manufactures and Commerce) is a charity that takes talks, often TED talks,  finds their “meaty” portions, and creates animated shorts out of them....

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Follow-Up: Amway & India’s Out-of-Touch (In)justice System

More than a month ago, I wrote about the “arrest-now and ask-questions-later” approach by authorities in India who arrested Amway India Chairman and CEO William S. Pinckney. It was the second such...

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Choppy Cuisinart Saga Vs. Customer Service Quality of Amway, Others

Back in mid-June, my Cuisinart food processor had a setback—the handle of a work bowl broke. The next day, I sent an email via the company’s website, and included a copy of my purchase receipt showing...

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Preseason Amway Coaches Poll Kicks Off Marketing Coup for Company

Back in February, I wrote about Amway becoming the presenting sponsor of the American Football Coaches’ Association Poll and how it represented a very substantial marketing development for the Ada,...

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After Real Estate Bubble, World Wide Group’s Wisdom Shines Through

“Look at what the masses are doing—and then do the opposite.” When I first heard this comment, many years ago, at World Wide Group (WWDB) conferences like Free Enterprise Days, I thought about how this...

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Being Slow to Speak: The Benefit of Doing What Comes Unnaturally

A few years ago, I wrote about a recurring theme in my life—my struggle to think before speaking. It was accompanied by a helpful acrostic (see on the left) from the word “think.” World Wide Group and...

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Success of ALS Ice Bucket Challenge Flows from Donors’ Strong Influence

By now, you have probably not only heard of the ALS Ice Bucket Challenge, but have seen some of the videos people have shot. And maybe you have even gotten drenched yourself and/or donated to the...

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15 Years Ago: The Birth of Quixtar

Fifteen years ago today was a milestone event in the history of the Amway business. For months leading up to it, “9-1-99” was a hugely anticipated moment when the then-40-year-old business formed a...

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WWDB Free Enterprise Days Honors, Gives Thanks to Military Veterans

I was born during the Vietnam War. By the time it ended, I was too young to have any awareness of how Americans back home treated returning veterans who survived that terrible conflict. From what I...

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Love & Respect: Book Delivers Hard Truths, Provides Big Marriage Boost

“We believe love best motivates a woman and respect most powerfully motivates a man.“ -From www.LoveAndRespect.com A book that I find myself recommending to couples all the time is one that has had a...

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